Terms of service

Welcome to HighTide Castle. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By visiting our website or purchasing from HighTide Castle, you agree to comply with these Terms of Service, our Privacy Policy, and any additional policies referenced on this website.

If you do not agree with these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our services and place orders.

3. Products & Availability

We strive to display accurate product descriptions, pricing, and images. However:

  • Product colors may vary depending on your device.
  • Product availability is subject to change without notice.
  • We reserve the right to discontinue products at any time.

4. Pricing

All prices are displayed in the applicable currency at checkout.

We reserve the right to:

  • Update prices without prior notice.
  • Correct pricing errors.
  • Cancel orders placed with incorrect pricing due to technical or human error.

5. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.

If your payment has already been processed, any canceled order will be fully refunded.

6. Payments

We accept secure payment methods available during checkout.

By placing an order, you confirm that:

  • Your payment information is accurate.
  • You are authorized to use the selected payment method.

7. Shipping

Shipping times provided are estimates only.

HighTide Castle is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Holidays
  • Events beyond our control

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return.

9. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Website design
  • Text
  • Icons

is the property of HighTide Castle and may not be copied, reproduced, or distributed without prior written permission.

10. Prohibited Use

You agree not to:

  • Violate any applicable laws or regulations.
  • Attempt unauthorized access to our website.
  • Upload malicious software or harmful code.
  • Use our website for fraudulent purposes.
  • Interfere with the operation or security of the website.

11. Limitation of Liability

To the fullest extent permitted by law, HighTide Castle shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

12. Warranty Disclaimer

All products and services are provided "as is" and "as available" without warranties of any kind, except where required by applicable law.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of any third-party website.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

15. Changes to These Terms

We may update these Terms of Service at any time without prior notice.

Changes become effective immediately upon being posted on this page.

Your continued use of the website constitutes acceptance of the revised terms.

16. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which HighTide Castle operates, without regard to conflict of law principles.